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Temporary Part Time Customer Service Advisor - Old Town

Customer Service - Customer Service
Ref: 175 Date Posted: Monday 03 Sep 2018
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Job Title: Customer Service Advisor

Location: Swindon

Salary:  £7.83 p/h

Contract: Temporary  

Hours: Part time at 18 hours - Monday – Friday shifts between 8:00-18:00 i.e 8:00 – 10:00/11:00 and 11:30/13:00 – 18:00

 

An exciting opportunity for the right candidate who demonstrates the below attitudes:

 

•       Punctuality and reliability – This temp role requires you to be flexible and punctual

•       Drive to achieve – You will be targeted on your AHT and Call Quality

•       Great communication both written and verbal – you will be communicating both on the phone and note making on internal CRMs

•       Customer Focus – This is a customer focused role

•       Team Working - You will be part of a fun and vibrant team where you will need to be a team player

 

Core Responsibilities and Experience Required:

•       Delivering excellent customer service by telephone.

•       Achieving set targets

•       Knowledge of customer service principles and practices preferably gained at Contact/Call centre

•       Good level of computer literacy (MS Word, MS Excel, Salesforce systems and New Voice Media system)

•       Must be able to multi-task, be flexible and detail orientated yet see the bigger picture

 

 

ContactCORP Ltd are acting as an employment agency in regard to this role.