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Job Title: Customer Success Consultant (Retentions)
Location: Swindon
Salary: Starting salary £7.83 p/h for the first 6 weeks then able to earn up to £9.33 linked to performance
Hours: 37.5 - Working Hours: Monday – Friday shifts between 9:00-18:00
Do you have experience in complaint handling and customer retention?
Are you able to communicate well both verbally and written?
Do you want to be part of a fun and vibrant team?
An exciting opportunity for the right candidate who demonstrates the below attitudes:
The Campaign
Rated People is a website for Tradesmen to join on a subscription basis that offers the Tradesman a company page and credits that allow them to apply for jobs in their area posted on the Rated People website.
The Role
Taking inbound and outbound calls, candidates will need to focus on delivering excellent Customer Service, engaging with customers to resolve any queries, retaining these customers and ultimately reducing the number of cancellations.
Core Responsibilities:
The Package:
ContactCORP Ltd are acting as an employment agency in regard to this role.
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