Call us now on: 01793 987091
Job Title: Customer Success Consultant – Rated People Campaign
Location: Swindon
Salary: £7.50 per hour
Type: Permanent
We’re now recruiting for an established and growing client, Rated People. They’ve been identified on the Leap 100 list as one of the most exciting companies in the UK, so it’s no surprise they’re looking to grow the team. Rated People connect homeowners with quality local tradespeople. They’ve been doing it since 2005, creating a safer and more convenient way for homeowners to find great tradespeople. Over 50,000 UK tradespeople use the platform to grow their reputation and find regular work in their area. The role The role would suit someone who is focused on delivering excellent Customer Service, engaging the customer whilst resolving queries and reducing the number of cancellations.
Core responsibilities • Saving and re-engaging customers. • Delivering excellent customer service by telephone, email and webchat • Re-engaging the customer with the service while providing a solution for any potential issues. • Achieving set targets relating to 1st call resolution, average handling time and Quality assessment expectations. • Taking ownership of leaving relevant notes/ updating the systems. • Effective handling of all customer request, taking ownership and providing a solution for any potential issues.
The person • Experience within Customer Service is an advantage. • Strong communication skills both verbally and written. • Ability to think and act fast.
ContactCORP Ltd are acting as an employment agency in regards to this role.
Print Studio Support Assistant
Print Studio Support Assistant ContactCORP is looking for a Studio Support Assistant to join our client, a Swindon-based printing business which specialises in large-format printing. Working closely with the Studio Manager, the role of...
Gas Engineer
Gas Engineer ContactCORP is looking for a gas engineer to join our client, a respected social housing and home care providers based in Wiltshire. This position requires proven experience in gas engineering,...
Gas Engineer ContactCORP is looking for a gas engineer to join our client, a respected social housing and home care providers based in Birmingham. This position requires proven experience in gas engineering,...
Press Assistant
Press Assistant ContactCORP is looking for an entry-level or experienced Press Assistant to join our client, a Swindon-based printing business which specialises in large-format printing. The role is a key part of...
Skilled Labourer
Skilled Labourer ContactCORP are looking for a Skilled Labourer to join our client on their exclusive project in Bath . The successful candidate will have strong experience in general labouringand will be available...
Labourer (Immediate Start)
Labourer (Immediate Start) ContactCORP are looking for a Labourer to join our client on their exclusive project in Marlborough . The successful candidate will have strong experience in cladding and will be available to...
100 Push-Up Challenge in April for Cancer Research UK
100 Push-Up Challenge in April for Cancer Research UK Cancer Research UK has helped to double cancer survival in the past 40 years. As a non-profit organisation, they rely on donations to make this possible. As such, our marketing man Dan Gibbon will be taking part in the 100...
Unique interview questions to ask candidates
Unique interview questions to ask candidates ContactCORP are going to be releasing unique interview questions generated in-house and released here every Thursday! What makes them unique? You won’t be able to find these questions anywhere else but here, and on our social platforms. We’ve come up...
Randomly generated inspirational quotes
Randomly generated inspirational quotes We are going to be using a random sentence generator to originate a unique inspirational quote every Wednesday to fire out across our social media. This week’s quote reads: "He spiked his hair a spiky green colour to support his...
Stupid Answers to Stupid Interview Questions
Stupid Answers to Stupid Interview Questions Stupid interview questions? We’ve heard them all! It’s time to do some Harry Potter spell sounding ‘reductio ad absurdum’ all over these questions by answering them in an equally stupid manor. But what exactly constitutes a ‘stupid question’? “If your...
Why choose ContactCORP as your recruitment agency
Why choose ContactCORP as your recruitment agency ContactCORP is a dynamic team of industry specialists hand selected by our group founder, Karen Davison, to revolutionise recruitment services. We give the same benefits to temporary staff as we do our own internal team receive, create stunning dual-branded content,...
Jaydan Gibbons from Kickstart to Employment
Jaydan Gibbons from Kickstart to Employment Once a one-to-one worker with children with disabilities, Jaydan fell victim to the Coronavirus pandemic after being made redundant during the corporate panic and bouts of mass layoffs. He is now a valued member of our team, helping out around...
View our Cookie Policy