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Luxury Retail Deputy Store Manager, Westfield - London

Salary - DOE - Retail
Ref: 541 Date Posted: Thursday 04 Aug 2022

Luxury Retail Deputy Store Manager, Westfield

Our client a Luxury Chocolatier are looking for a Permanent Full Time Luxury Retail Deputy Store Manager.

As Deputy Store Manager you will be a brand representative in providing a luxury shopping experience for all customers and support the Store Manager in providing a positive work environment for the retail team.

The ideal Deputy Store Manager will have proven experience in effective retail shop and staff management, this is an exciting time to join a company with years of history.

General Duties Include:

  • Manage the store in the absence of the Store Manager
  • Supporting outstanding customer experience, motivating staff to provide superior customer service
  • Help schedule effective staff shifts and coordinate store meetings/events
  • Support / Oversee product sales and register duties, plus shop and shelf care (including store cleanliness and sanitation), gift packaging and in-store order fulfilment
  • Follow merchandising and food safety protocol in line with client specifications
  • Support the Store Manager in meeting and exceeding store sales goals, highlighting cross-selling/product recommendations, triggering customer retention and returns
  • Assist in managing inventory levels and orders while targeting budgets and addressing sales forecast
  • Maintaining in-store compliance and loss prevention standards, including overseeing proper stock storage/care
  • General day to day retail duties and other role related duties as assigned by the Store Manager

Desired Qualifications Include:

  • At least 1-2 years of experience in premium retail or similar fast-paced, customer-minded environment
  • At least 1-2 years of experience within a sales / targeted environment
  • Equipped with strong leadership, staff management and customer service skills
  • Reliable and flexible
  • Ability to speak multiple languages preferred
  • Ability to cultivate an environment of mutual respect, courtesy, and good manners
  • Quality-minded with keen attention to detail

Benefits Include:

  • Competitive Salary 
  • Annual Paid Leave
  • Health Plan (optional)
  • Products Discount

 

For more information, please contact Emma on 07741 568042 or email your CV to emma@contactcorp.co.uk

ContactCORP are acting as a recruitment business in regards to these luxury retail management jobs in London, on behalf of our client.