Lead Generator - Old Town

Customer Service
Ref: 185 Date Posted: Friday 05 Oct 2018
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Job Title: Lead Generator

Location: Swindon

Salary: £7.83 p/h

Contract: Temporary 

Hours: Monday to Friday 08:00 – 17:30

 

An exciting opportunity for the right candidate who demonstrates the below attitudes:

  • Punctuality and reliability – This temp role requires you to be flexible and punctual

  • Drive to achieve – You will be targeted on your AHT and Call Quality

  • Great communication both written and verbal – you will be communicating both on the phone and note making on internal CRMs

  • Customer Focus – This is a customer focused role

  • Objection Handling – You will be faced with daily objections and its important that you know how to overcome these using sales techniques

  • Team Working - You will be part of a fun and vibrant team where you will need to be a team player

 

Core Responsibilities and Experience Required:

  • Delivering excellent customer service by telephone.

  • Achieving set targets

  • Knowledge of customer service principles and practices preferably gained at Contact/Call centre

  • Good level of computer literacy (MS Word, MS Excel, Salesforce systems and New Voice Media system)

  • Must be able to multi-task, be flexible and detail orientated yet see the bigger picture

 

ContactCORP Ltd are acting as an employment agency in regard to this role.