Contact Corp are currently recruiting for 2 x Home Working Central Telephony Positions, for our prestigious client based in Swindon. We are looking to recruit flexible, enthusiastic, friendly, self-motivated individuals to work within the Group.
The role is to provide a professional remote Reception to their group of Dealerships. The post holder will be required to receive, direct, and inform customers projecting a professional, polite and helpful image at all times. You must live close to Swindon.
· Answers calls within agreed number of rings, transfers calls within the appropriate service level timescales
· Technological change is on-going within the Group so it’s expected that the job holder will participate in the familiarisation and training exercises necessary to enable the job to continue to function effectively.
· Job role will be home based after initial training at the Swindon site.
· Home broadband will be required.
Essential Skills & Experience:
· Previous experience in a high volume, telephone-based environment is essential
· Experience working with a customer-focused environment
· Strong telephone handling experience
· Ability to work as part of a team, remotely
You will also be required to attend regular training sessions/team meetings in Swindon
Desirable:
· Use of CISCO phone systems/consoles or similar
Benefits:
As a member of the Group you will be recognised and rewarded for your hard work, loyalty and achievements once a satisfactory competency level has been achieved from your training. With excellent benefits, incentives, training and career development opportunities, joining the Group will give you a career for the future and not just for now.
Due to the high volume of applications, we are unable to respond to unsuccessful candidates
Hours of Work / Pay Rate:
22hrs per week (3 days which includes 1 day at the weekend) / £10p/hr
To apply call 01793 987091 or 07741 568042 or email emma@contactcorp.co.uk
ContactCORP are acting as a recruitment business regarding these work from home positions based in Swindon, Wiltshire.