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Evening Outbound Customer Service Consultant - Wiltshire

Customer Service - Customer Service
Ref: 227 Date Posted: Wednesday 17 Apr 2019
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Job title: Outbound Customer Service Consultant

Location: Swindon

Salary: £8.21

Type: Temp

Hours: Monday to Friday 16.00 – 20.00

 

Purpose of the role: Making outbound calls to provide assistance to both Markers and schools regarding the KS2 National Curriculum tests.

 

Key Responsibilities:

  • Give accurate information in accordance with information provided by the client.
  • Ensure calls are answered with wait times less than 15 seconds.

 

Skills/Knowledge Requirements:

  • Skills/Knowledge Requirements:
  • Excellent knowledge of Microsoft systems.
  • Computer literate
  • Good spoken/written communication

 

Campaign overview:

This is an educational campaign based around providing help and information to schools who provide KS2 National Curriculum Tests and the markers who mark them.

 

Training Overview: Training will be about 1 hour prior to going on the phones.

 

Holiday Restrictions: No Holiday can be taken during first 2 weeks.

 

ContactCORP Ltd are acting as an employment business in regards to this role