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Customer Engagement Specialist - Swindon, Wiltshire

Up to £19,500 + Commission OTE of £26,000 - Sales
Ref: 87 Date Posted: Thursday 04 May 2017

Customer Engagement Specialist

We have a unique opportunity to join a new campaign that provides opportunities to earn a competitive basic salary of up to £19,500 p.a plus commission with an OTE of £26,000. If you’re looking for a rewarding and challenging role where you are rewarded and incentivised for your success, then apply today!

The Role:

As a Customer Engagement Specialist, your role will involve outbound dialling to customers, using highly profiled data, to discuss brand new concepts for more affordable estate planning through a membership scheme. You will be responsible for managing your own customers’ accounts and will keep in regular update with customers to ensure continued satisfaction.  

Skills and Qualities Needed:

  • Strong account management skills

  • Ability to build rapport with customers

  • Empathetic

  • Have the ability to communicate persuasively
  • Helpfulness and a passion for customer service

  • PC literacy

Hours: Monday – Thursday: 11:30am – 8:00pm, Friday 10:30am – 7:00pm and Saturdays 9:00am – 1:00pm.

The Benefits Package:

  • Permanent position with a basic salary of up to £19,500

  • Competitive commission scheme

  • Free Refreshments

  • Team social activities

  • Up to 32 days holidays per annum

  • Work based diplomas

  • Career Progression opportunities

  • Company Pension scheme

  • Childcare Vouchers

    We value and invest in our employees. To join this award-winning Company please forward your CV now for consideration.